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On Site Support

On Site Support

On site support and maintenance

Neu-Servo can provide expert technical onsite support.

Neu-Servo’s engineers will diagnose faults on site, provide parameter backups, clean and service machine tools, extract motors and drives for testing on a huge variety of different machine tools.

Our engineers can respond to your breakdown needs and are always on hand to provide any technical advice.

Our services cover:
• Repair of machine tool types
• Machine tool spares
• Machine tool alignment
• Maintenance support
• Renishaw Ball test
• Laser calibration
• Plant condition report
• Removal of failed servo’s, spindles and electronics and reinstall following workshop repair

Our engineers are time-served professionals, trained to service and install all makes of machine tools. They are based around the UK ensuring prompt response.

Neu-Servo can also refer you to our OEM partners Siemens and Bosch Rexroth if you require extra technical support on these types of control systems.

Site Service Contracts

On site support

Neu-Servo offers a full and comprehensive site service package.

Neu-Servo can cater for everything in relation to maintaining and repairing your CNC equipment. Our rates are significantly more competitive than OEM service packages and will include maintenance of both the CNC machine and also the mechanical and electrical parts.

Services provided are:
– Servo motor repairs
– High Speed spindles repairs
– Electronics repairs
– Motors, pumps and gearboxes repairs
– Machine tool alignment
– Plant condition reports
– Laser calibration
– Vibration analysis and Thermography reports
– Ball Screw repair.
– Cabinet maintenance
– Air conditioning maintenance and repair.

All repairs carry a 12-month warranty and are repaired to manufacturer standard.

Packages are flexible to suit your budget and requirements.